| Value | Category | Cases | |
|---|---|---|---|
| 1 | Grant money is always late | 6 |
0%
|
| 2 | Wait too long for payment | 35 |
0.2%
|
| 3 | Grant money is not enough | 45 |
0.2%
|
| 4 | Illegal deductions | 29 |
0.1%
|
| 5 | Corrupt officials | 32 |
0.2%
|
| 6 | Rude or uncaring staff | 54 |
0.3%
|
| 7 | Sassa services are too far | 13 |
0.1%
|
| 8 | Poor security at cash points | 4 |
0%
|
| 9 | Other (specify) | 39 |
0.2%
|
| 99 | Unspecified | 19398 |
98.7%
|