| Value | Category | Cases | |
|---|---|---|---|
| 1 | Shortage of trains/buses/taxis | 95 |
0.5%
|
| 2 | Station/ taxi rank very far from home | 81 |
0.4%
|
| 3 | Long waiting time | 200 |
1%
|
| 4 | Long travel time | 37 |
0.2%
|
| 5 | Trains/ buses/ taxis are too crowded | 53 |
0.3%
|
| 6 | Rude drivers / staff | 381 |
1.9%
|
| 7 | High level of accidents | 60 |
0.3%
|
| 8 | Lack of security at stations/ taxi ranks | 59 |
0.3%
|
| 9 | Too expensive | 46 |
0.2%
|
| 10 | Frequent disruptions (e.g. cable theft, strikes, violence) | 108 |
0.5%
|
| 11 | Other (specify) | 86 |
0.4%
|
| 99 | Unspecified | 18449 |
93.9%
|