| Value | Category | Cases | |
|---|---|---|---|
| 1 | Waiting lines are too long | 8 |
0%
|
| 2 | It takes too long to get a document | 4 |
0%
|
| 5 | Rude or uncaring staff | 2 |
0%
|
| 6 | Complicated process | 1 |
0%
|
| 9 | Other (specify) | 1 |
0%
|
| 99 | Not Applicable | 19639 |
99.9%
|