| Value | Category | Cases | |
|---|---|---|---|
| 1 | Complained at customer services desk | 0 |
0%
|
| 2 | Went to the agent/Complained with agent | 7 |
58.3%
|
| 3 | Did nothing | 0 |
0%
|
| 4 | Other, specify | 5 |
41.7%
|
| Sysmiss | 8559 |