| Value | Category | Cases | |
|---|---|---|---|
| -2 | No response due to skip scenario | 0 |
0%
|
| -1 | No response | 0 |
0%
|
| 1 | Very satisfied | 1202 |
4.4%
|
| 2 | Satisfied | 19427 |
70.7%
|
| 3 | Neither satisfied or dissatisfied | 3204 |
11.7%
|
| 4 | Dissatisfied | 3329 |
12.1%
|
| 5 | Very dissatisfied | 328 |
1.2%
|