This report on Infrastructure Delivery was initiated by the Development Chamber of the National Economic Development and Labour Council (NEDLAC), with funding from the Department of Constitutional Development. We would like to thank the NEDLAC reference group: Mike Makhura (DCD); Bongani More (De- partment of Public Works); Randall Howard (Labour); Godfrey Jacks and Teboho Loate (Community) and Abram Napo (Business) for valuable comments on the various drafts. Thanks in particular to Karl Gostner of NEDLAC who spent inval- uable time and resources assisting the process of delivering this product. Thanks also to the numerous government officials and others who made themselves available to share their experiences of delivery and their ideas for improvements. This report is a joint product of Community Agency for Social Enquiry (CASE) and Fafo Institute for Applied Social Science, with each institution being responsible for describing the separate sections of delivery. CASE has been in charge of the field- work and data set for the survey we conducted in the three provinces of Gauteng, KwaZulu- Natal and the Northern Province. On CASE’s side the following people have developed the chapters: Mark Isserow, Sue Marshall, Ran Greenstein, Nahla Valji and Zaid Kimmie. Liv Tørres from Fafo has done major overall content edit- ing of the whole report with valuable language editing from Deanne Collins. Dave Everatt and Mathews Smith provided valuable editing assistance.