| Value | Category | Cases | |
|---|---|---|---|
| 1 | Facilities not clean | 1 |
0.1%
|
| 2 | Long waiting time | 11 |
1.1%
|
| 3 | Opening times not convenient | 2 |
0.2%
|
| 4 | Too expensive | 4 |
0.4%
|
| 5 | Drugs that were needed, not available | 3 |
0.3%
|
| 6 | Staff rude or uncaring or turned patient away | 6 |
0.6%
|
| 7 | Incorrect diagnosis | 0 |
0%
|
| 8 | Not on medical aid scheme list of facilities | 10 |
1%
|
| 9 | Prefer to use a state/provincial health institution | 4 |
0.4%
|
| 10 | Prefer to use a private health institution | 48 |
4.8%
|
| 11 | Other | 7 |
0.7%
|
| 88 | Not applicable | 903 |
90.4%
|
| 99 | Unspecified | 0 |
0%
|