RIA ICT Access Survey 2017-2018

Africa, 2017 - 2018

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Reference ID

zaf-ria-rias-2017-2018-v1.1

Producer(s)

Research ICT Africa

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Research ICT Africa

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Created on

Jun 26, 2019

Last modified

Feb 25, 2022

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C19.What is the preferred mode of communication of the business with customers? (C19)

Data file: rias-2017-2018-business-v1

Overview

Valid: 4395

Invalid: 14

Type: Discrete

Decimal: 0

loc_start_pos: 1000

loc_end_pos: 1001

Width: 2

Range: 1 - 97

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
1	1. Mobile Phone	731	16.6%
2	2. Land Line	9	0.2%
3	3. Email	13	0.3%
4	4. SMS	13	0.3%
5	5. Fax	2	0%
6	6. In person	3565	81.1%
7	7. Social Media	29	0.7%
8	8. Others	31	0.7%
97		2	0%
Sysmiss		14

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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