| Value | Category | Cases | |
|---|---|---|---|
| 1 | Very satisfied | 1615 |
5.4%
|
| 2 | Satisfied | 7554 |
25.2%
|
| 3 | Neither satisfied nor dissatisfied | 4091 |
13.6%
|
| 4 | Dissatisfied | 10991 |
36.6%
|
| 5 | Very dissatisfied | 5751 |
19.2%
|