| Value | Category | Cases | |
|---|---|---|---|
| -2 | No response due to skip scenario | 0 |
0%
|
| -1 | No response | 0 |
0%
|
| 1 | Very satisfied | 718 |
2.6%
|
| 2 | Satisfied | 7039 |
25.6%
|
| 3 | Neither satisfied or dissatisfied | 1902 |
6.9%
|
| 4 | Dissatisfied | 12971 |
47.2%
|
| 5 | Very dissatisfied | 4860 |
17.7%
|