| Value | Category | Cases | |
|---|---|---|---|
| -2 | No response due to skip scenario | 0 |
0%
|
| -1 | No response | 0 |
0%
|
| 1 | Very satisfied | 945 |
3.4%
|
| 2 | Satisfied | 9293 |
33.8%
|
| 3 | Neither satisfied or dissatisfied | 3140 |
11.4%
|
| 4 | Dissatisfied | 8527 |
31%
|
| 5 | Very dissatisfied | 5585 |
20.3%
|