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q7028 - Payment exemptions
In your dealings with private health care organizations or the government, have you ever had any difficulties: Obtaining payment exemptions or the right to special rates for health care?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7029 - Health insurance
In your dealings with private health care organizations or the government, have you ever had any difficulties: Completing or filling out applications for health insurance?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7030 - Benefits from health insurance
In your dealings with private health care organizations or the government, have you ever had any difficulties: Finding out what benefits you are entitled to from your health insurance?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7031 - Reimbursement from health insurance
In your dealings with private health care organizations or the government, have you ever had any difficulties: Getting reimbursements from health insurance organizations?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7100 - Respectful treatment
How important is "respectful treatment" to you? This means, being shown respect when greeted by and when talking to health care providers having physical examinations conducted in a way that respects your cultural norms. Would you say it is: - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7101 - Confidentiality of Personal Information
How important is "confidentiality of personal information" to you? This means, having information about your health and other personal information kept confidential having conversations with health care providers without other people overhearing. - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7102 - Convenient Travel and Waiting Times
How important is "choice of health care providers" to you? This means, being able to choose your health care provider (place or person) being able to consult for a second opinion or with a specialist if so desired. - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7103 - Choice of care provider
How important is "convenient travel and short waiting times" to you? This means, having short travel times and convenient access to health care facilities having short waiting times for consultations and hospital admissions. - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7104 - Involvement in decisions
How important is "involvement in decision making" to you? This means, being involved as much as you want in deciding about your health care freedom to discuss other treatment options or care regimes if you want. - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7105 - good quality surroundings
How important are "good quality surroundings" to you? This means , having enough space, seating and fresh air in the waiting rooms, examination rooms and hospital wards having a clean facility (including clean toilets). - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7106 - contact with outside world
How important is "contact with outside world " to you? This means, having family and friends visit you as much as you want when you are a patient in hospital being able to keep in contact with family, friends and to have information about what is happening outside the hospital. - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7107 - Clarity of Communication
How important is "clarity of communication" to you? This means, having the health care providers explain things in a way you can understand having enough time to ask questions if you don't understand something. - Extremely important - Very important - Moderately important - A little important - Not important
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7200 - Overnight stay in hospital
Over the last 5 years, was there ever a time you stayed overnight in a hospital or other type of long term care facility for your own health care?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7201 - Child stayed overnight at hospital
Over the last 5 years, was there ever a time that one of your children aged 12 years or less stayed overnight in a hospital (for his/her own health care)?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
q7202 - Sex of the child
What is the sex of the child?
World Health Survey 2003, Kenya
Kenya - ken-whsk-2003-who-v01
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