| Value | Category |
|---|---|
| 1 | Premium too high |
| 2 | Don't have confidence in operators of schemes |
| 3 | Covered by other alternatives |
| 4 | Was not getting benefits |
| 5 | Registered, but not fully paid |
| 6 | Registered/renewed, card not received |
| 7 | Registered, in waiting period |
| 8 | Registered, not renewed |
| 9 | Lost insurance card |
| 10 | No money |
| 96 | Other |