| Value | Category | Cases | |
|---|---|---|---|
| 1 | Family property ownership (includes land, house, cars, animals, etc.) | 62 |
0.3%
|
| 2 | Deceased estate curatorship | 7 |
0%
|
| 3 | Inheritance allocations | 5 |
0%
|
| 4 | Contestation about a will | 1 |
0%
|
| 5 | Other inheritance/will or family property ownership | 5 |
0%
|
| 6 | Violence against children | 5 |
0%
|
| 7 | Violence against women | 28 |
0.1%
|
| 9 | Violence against other family member | 18 |
0.1%
|
| 10 | Child support or maintenance | 50 |
0.3%
|
| 11 | Custody of children or visitation arrangements/access to children | 12 |
0.1%
|
| 12 | Adoption or guardianship | 1 |
0%
|
| 13 | Other child related dispute/problem | 4 |
0%
|
| 14 | Conflict about roles in the house | 6 |
0%
|
| 15 | Unfaithfulness by a spouse | 21 |
0.1%
|
| 16 | Conflict about finances | 11 |
0.1%
|
| 17 | Conflict about relatives | 6 |
0%
|
| 18 | Conflict on control of property | 1 |
0%
|
| 19 | Divorce or separation | 11 |
0.1%
|
| 20 | Other marriage dispute/problem | 9 |
0%
|
| 21 | Boundaries or fence | 23 |
0.1%
|
| 22 | Excessive noise, littering, parking spots or pets | 18 |
0.1%
|
| 23 | Environmental damage | 1 |
0%
|
| 24 | Destruction of property | 7 |
0%
|
| 25 | Accusation of witchcraft | 6 |
0%
|
| 26 | Other dispute/problem with neighbor(s) | 72 |
0.4%
|
| 27 | Unpaid debt by family/relative, | 18 |
0.1%
|
| 28 | Unpaid debt by friends or non-family individuals, | 66 |
0.3%
|
| 29 | Difficulties paying personal loan | 15 |
0.1%
|
| 30 | Difficulties paying bond instalments | 3 |
0%
|
| 31 | Difficulties paying consumer goods instalments (e.g. Clothing, appliances, car) | 12 |
0.1%
|
| 32 | Difficulties paying school fees | 3 |
0%
|
| 33 | Difficulties paying medical bills | 1 |
0%
|
| 34 | Difficulties paying utility bills | 1 |
0%
|
| 35 | Overdue levies, rates or taxes account | 2 |
0%
|
| 36 | Other debt dispute/problem | 10 |
0.1%
|
| 37 | Unfair charges or fees by company, business or bank | 19 |
0.1%
|
| 38 | Excessive interest by individual creditor | 2 |
0%
|
| 39 | Unfair utility bills | 20 |
0.1%
|
| 40 | Educational or health care fees | 4 |
0%
|
| 41 | Tax dispute or problem | 2 |
0%
|
| 42 | Other unfair charges or fees | 2 |
0%
|
| 43 | Unauthorised deductions from bank account by a business | 47 |
0.2%
|
| 44 | Unauthorised deduction from salary by employer | 8 |
0%
|
| 45 | Unauthorised deductions from social grants (e.g. Electronic or cash) | 9 |
0%
|
| 47 | Other unauthorised deductions | 5 |
0%
|
| 48 | Inaccurate credit rating | 8 |
0%
|
| 49 | Unfair blacklisting | 13 |
0.1%
|
| 50 | Difficulties in accessing loans | 13 |
0.1%
|
| 51 | Other blacklisting & difficulty accessing loans | 2 |
0%
|
| 52 | Fake investment opportunities by individual(s) | 1 |
0%
|
| 53 | Fraudulent sale of financial product | 1 |
0%
|
| 55 | Other dispute/problem on financial deception | 4 |
0%
|
| 56 | Rejection of insurance claims | 10 |
0.1%
|
| 57 | Unfair insurance payout | 10 |
0.1%
|
| 58 | Other insurance claims | 1 |
0%
|
| 59 | Access or payments of pension | 2 |
0%
|
| 60 | Access or payments of social grants | 9 |
0%
|
| 61 | Access of payments of disability benefits | 1 |
0%
|
| 63 | Denied registration at school/university | 9 |
0%
|
| 64 | Lack of access to water, sanitation, electricity, and housing | 71 |
0.4%
|
| 65 | Difficulties accessing healthcare services | 7 |
0%
|
| 66 | Other lack of services | 5 |
0%
|
| 67 | Poor service by company or business | 11 |
0.1%
|
| 68 | Medical malpractice by health institution or officials | 20 |
0.1%
|
| 69 | Disruptions of supply of utilities (e.g. Water, electricity) | 73 |
0.4%
|
| 70 | Poor services at educational | 1 |
0%
|
| 71 | Billing errors | 9 |
0%
|
| 72 | Difficulties getting refund | 2 |
0%
|
| 73 | Other poor services | 36 |
0.2%
|
| 74 | Corruption or bribery or nepotism by government officials | 23 |
0.1%
|
| 75 | Embezzlement of funds of civic organisation or community group | 1 |
0%
|
| 76 | Other corrupt practices | 6 |
0%
|
| 77 | Conflict on responsibilities | 1 |
0%
|
| 78 | Disagreement on profit sharing | 1 |
0%
|
| 85 | Facilities for special needs at work | 1 |
0%
|
| 88 | Not applicable | 0 |
0%
|
| 91 | Accident or injury at work | 3 |
0%
|
| 92 | Liabilities from road accident | 12 |
0.1%
|
| 93 | Other accident/injury liabilities | 3 |
0%
|
| 94 | Unfair dismissal by employer | 8 |
0%
|
| 95 | Unpaid wages or benefits | 15 |
0.1%
|
| 96 | Overdue promotion | 2 |
0%
|
| 97 | Poor working conditions | 12 |
0.1%
|
| 98 | Unfair disciplinary procedures | 5 |
0%
|
| 99 | Other unfair employment practices | 15 |
0.1%
|
| 100 | Harassment by family member | 6 |
0%
|
| 101 | Harassment by police | 6 |
0%
|
| 102 | Harassment by employer | 2 |
0%
|
| 103 | Harassment or bullying at education institution | 1 |
0%
|
| 104 | Harassment or bullying at work | 2 |
0%
|
| 105 | Sexual harassment | 2 |
0%
|
| 106 | Harassment or bullying by other person | 20 |
0.1%
|
| 107 | Discrimination by family | 0 |
0%
|
| 108 | Discrimination by neighbor | 2 |
0%
|
| 109 | Discrimination by employer | 4 |
0%
|
| 110 | Discrimination by business | 1 |
0%
|
| 111 | Discrimination by law enforcement or court | 1 |
0%
|
| 112 | Discrimination by community group, club or civic organisation (sports, church,…) | 0 |
0%
|
| 113 | Discrimination by a public institution, | 2 |
0%
|
| 114 | Discrimination by other entity, | 3 |
0%
|
| 115 | Rental agreement | 1 |
0%
|
| 116 | Overdue rent or late payment | 4 |
0%
|
| 117 | Damage of property and maintenance | 2 |
0%
|
| 118 | Electricity, water and sanitation bills | 2 |
0%
|
| 119 | Unfair eviction | 0 |
0%
|
| 120 | Other tenant/landlord dispute/problem | 3 |
0%
|
| 121 | Ownership of ancestral land or commercial farm | 4 |
0%
|
| 122 | Issuing of titles, building/development permits | 9 |
0%
|
| 123 | Ownership of other fixed property | 5 |
0%
|
| 124 | Boundaries | 3 |
0%
|
| 125 | Right to pass through property and fences | 0 |
0%
|
| 126 | Right to use land for economic or cultural activity | 0 |
0%
|
| 127 | Other property boundaries, fences and territory of operation | 2 |
0%
|
| 128 | Forceful occupation of land | 2 |
0%
|
| 131 | Other land grabs and squatting | 1 |
0%
|
| 132 | Difficulties getting birth, marriage or death certificates | 3 |
0%
|
| 133 | Difficulties getting id or passport | 8 |
0%
|
| 136 | Other dispute/problem on accessing identification certificates | 3 |
0%
|
| 137 | Unjustifiable arrest | 3 |
0%
|
| 138 | Incarceration without trial | 1 |
0%
|
| 139 | Traffic offences or fines | 1 |
0%
|
| 140 | Other law enforcement disputes | 4 |
0%
|
| 888 | Not applicable | 16545 |
87.2%
|
| 999 | Unspecified | 1246 |
6.6%
|