| Value | Category |
|---|---|
| 1 | Burst pipes |
| 2 | Pump not working |
| 3 | General maintenance |
| 4 | Not enough water in the system (demand too high) |
| 5 | Water only delivered at fixed times |
| 6 | Non-payment for services (cut off) |
| 7 | Vandalism |
| 8 | Construction work in the area (not of the water system) |
| 9 | Prepaid-water run out |
| 10 | Other, specify |
| 88 | Not applicable |
| 99 | Unspecified |